Building a Climate of Trust
High trust in an organization, on a team, and between colleagues is essential to accelerate the pace of work, improve decision making, foster innovation, solve problems, motivate & engage, and continuously improve. Low trust? It undermines each of these organizational priorities. In short, trust is the foundation of high performance and superior results. But because of its intangible nature, trust can be hard to intentionally cultivate and easy to inadvertently erode.
With a deeper understanding of what trust is, and how it manifests in workplace settings, professionals are able foster a climate of trust. In this workshop, we explore where trust comes from and a set of concrete practices and tools that, when used, build trust on teams and amongst colleagues, ultimately driving performance and delivering results.
Key Skills
Curiosity and inquiry in action
The willingness to be fallible and processing mistakes to improve learning and accountability
Framing work as a learning opportunity, for individuals and groups alike
A structure for generating conversational turn-taking to ensure that conversation is purposeful, supports better decision making, and is results-oriented
Improving “social sensitivity” and the ability to meet relational interests