Stop avoiding Difficult Conversations®

Harness them

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Navigating Difficult Conversations • Giving & Receiving Feedback • Leadership & Team Effectiveness • Speaking Up • Negotiation

The specialized consultancy for high-stakes human interaction

Rooted in Research. Built for the Fortune 500. Founded by Sheila Heen and Douglas Stone, members of the Harvard Negotiation Project and bestselling authors of Difficult Conversations: How to Discuss What Matters Most (Penguin, 3rd ed. 2023) and Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Viking, 2014).

It all starts with a conversation.‍ ‍

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